FAQ’s

Our FAQ page provides comprehensive answers to all your queries about our specialized services in transaction coordination. Dive into this resource for detailed insights on how we can elevate your real estate business in Knoxville, TN.

TRANSACTION COORDINATOR

Why should I hire a Knoxville Transaction Coordinator, I’m not even a top producer?

– The average agent will spend about 10 hours filling out paperwork, online forms, scheduling, and follow up emails associated with closings. Instead, spend that time growing your business!

– An agent who hires a TC typically does 20% more business! Everyone could use a 20% pay increase.

– The average agent will not spend the time following up on the loan and title work process which can lead to delays in closing and getting PAID. A TC makes sure every deadline is met and keeps all parties informed of the progress to avoid those unnecessary payday delays.

Why are you still a licensed realtor?

– As a licensed realtor, I can execute TAR forms & do everything you can do! An unlicensed TC or assistant is very limited on what they can do in that respect.

Should I be worried you will solicit my clients?

– ABSOLUTLY NOT! My integrity is sacred to me. My contracts all come with a non-compete clause, and to reiterate what is in the non-compete. Your client will not even know I am a licensed realtor. I will never solicit, sell, or contact your clients outside of the scope of my transaction coordinator duty. To further add to your comfort, all of my real estate transactions are listed under my maiden name. Your clients will only see my married last name, so even if they google my name, it will not show up as a realtor.

How much contact will you have with my client?

– That is determined by you. Every client will receive a “Congratulations here’s what to expect” email with copies their contract, deadlines, and an outline of what to expect in the following weeks. They will also receive a Review your agent request after closing. Any TAR forms will be sent to you for review then will come from YOUR system for them to sign. If you would like for me to review documents with the client, I am happy to do so per your request, but I’d prefer client communications and questions to go through you.

What happens if the deal falls through and contract is canceled?

– We’ve both spent a lot of time making sure the deal goes smooth, and sometimes things just fall through. I offer one free fall through per calendar year, my work on your file stops the moment it’s canceled. UNLESS you would like for me to execute the fall through paperwork, upload, & EM release, then there is a $50 fee to execute the fall through. If there is more than one fall through per year, the fee is $50 for each subsequent file.

What are your hours of operation?

– My normal hours are Monday-Friday 10-6, but I also work after normal hours and weekends at my discretion. I do not work bank holidays.

How does your payment work?

– Our preferred payment method is to add it as a flat rate fee on the SIP and Wallace will handle payment. We can also invoice you directly, or the title company to pay out of closing if you let us know in advance.

How do I sign up for your services?

– Go to  “Our Forms” at the top of the webpage and select “Partner with me” button. This will let you fill out our mutual service agreement, your agent profile form requesting your preferred vendor list, any branding you have, and what systems you use for compliance. This will all be saved in your personal file and won’t need to be filled out each time. That’s it!

– Once you have a new contract, simply fill out the new contract form and submit your documents to me, I’ll take over from there.

STILL HAVE QUESTIONS?

Got questions or feeling curious about how we can enhance your real estate experience? Reach out to us today. Let’s chat and discover how we can make your journey more enjoyable and successful.


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